Welcome to INESC-ID

INESC-ID wiki

Welcome to the INESC-ID wiki! This collaborative platform serves as a central hub for information about services and resources related to our institute. Here, you can access a wide range of materials, including policies, guidelines, and details about our various services and infrastructure. Whether you're seeking help with email, Gitlab, or high-performance computing, you'll find the necessary information in our organized menubar. We encourage you to contribute your knowledge and expertise to enrich our collective understanding and foster a thriving collaborative environment. Let's work together to build a comprehensive knowledge base for the benefit of our entire INESC-ID community.

"Help! Nothing Works!"

While we strive to provide a seamless experience, occasional issues may arise within our systems. If you find yourself facing a perplexing situation where things don't seem to function as expected, fear not! Our dedicated support sections (see menu above) are here to guide you through troubleshooting steps and provide potentially useful insights.

It's important to note that, at times, certain circumstances may be beyond our immediate control. In such cases, rest assured that our team is actively working to identify and resolve the underlying cause, even before you may have noticed any disruptions. We've weathered various challenges, from natural disasters to system failures, but our resilience and commitment to restoring normalcy remain unwavering.

As a precautionary measure, we encourage you to regularly back up your data to safeguard against potential data loss. Should you require assistance, please feel free to reach out to our support team at admin@inesc-id.pt. Providing detailed descriptions of the issue you're experiencing will enable our IT professionals to offer tailored solutions more effectively.